LolaJack Login and Registration
A LolaJack account is opened in two short steps and is ready for a deposit within a few minutes. The detail that saves trouble later is the name entered in the profile, which has to match the identity document uploaded before the first withdrawal. A mismatch between the two is the most common reason for a delayed payout.
Play nowPlayCreating an account
The first registration screen asks only for an e-mail address and a password, together with the confirmation of the terms and an optional marketing consent. The remaining profile fields are filled in from the account area and are required before a withdrawal is approved.
- Select Register in the header and enter an e-mail address and a password
- Tick the confirmation of the terms and, if wanted, the consent for bonus mailings
- Open the account area and add the full name, date of birth, gender, country, address and phone number
- Choose the account currency, which is used for all deposits, bonuses and withdrawals afterwards
- Activate the welcome bonus in the My Bonus section if the package is wanted on the first deposit
- Make the first deposit from the cashier
Logging in
The login form is opened from the Log in button in the header and accepts the e-mail address and the password set at registration. The same credentials are used in the browser on a desktop, a phone or a tablet, because the site runs without a separate application.
- The session is kept on the device until the user logs out or the browser data is cleared
- A forgotten password is reset through the link under the login form, which sends a message to the registered e-mail address
- Only one account per person is allowed, and a second registration is closed under the terms
- The account area shows the bonus balance, the VIP tier and the verification status after login
Verification
Verification is requested before the first withdrawal and can also be triggered earlier when the AML thresholds are reached. The documents are uploaded in the account area and are normally checked within about 48 hours.
| Document | Requirement | Checking time |
|---|---|---|
| Proof of identity | passport, identity card or driving licence, valid and fully visible | about 48 hours |
| Proof of address | utility bill or bank statement issued within the last three months | about 48 hours |
| Proof of payment method | card photo with the middle digits hidden, wallet or bank statement in the account holder's name | about 48 hours |
| Transaction history | requested in some cases as part of due diligence | case by case |
Scroll horizontally to see the full table
The documents are best sent in the first week after registration rather than on the day of the first payout, because a withdrawal request is held until the check is finished. A document that expires within the coming weeks is better replaced before it is uploaded.
Login problems
- Forgotten password: the reset link under the login form sends a new link to the registered e-mail address
- No confirmation e-mail: the spam folder is checked first, and the support chat can resend the message
- Account locked after a security check: the live chat confirms which document is missing and unlocks the account once it is received
- Wrong e-mail address at registration: the support team corrects it after the identity has been confirmed
- Session expired on a shared device: the account is reopened with the usual credentials, and logging out afterwards is recommended
Frequently asked questions
What is needed to register at LolaJack?
An e-mail address and a password are enough for the first step, and the full name, date of birth, address and phone number are added in the account area before the first withdrawal.
How long does verification take?
The documents are normally checked within about 48 hours of being uploaded, and the first withdrawal is released once the check is complete.
Can the account currency be changed later?
The currency is chosen when the profile is completed and is used for all transactions afterwards, so the choice is best made with the deposit method in mind.
What happens if the password is forgotten?
The reset link under the login form sends a new link to the registered e-mail address, and the support chat helps if the message does not arrive.
Is a separate app login required?
No separate login is required, because the site runs in the browser on every device and the same e-mail address and password are used everywhere.